Contact Us

Thanks for visiting Handbag Heaven. Whether you have a question before placing an order, need help with an existing order, or want more information about one of our products, our support team is available to assist you.

Get in Touch

Business Name: Handbag Heaven
Website: handbagheaven.store
Email: support@handbagheaven.store
Phone: +1 (646) 852-4370
Business Address: 119 Mulberry St, New York, NY 10013, United States
Customer Support Hours: Monday to Friday, 9:00 AM to 5:00 PM
Time Zone: Eastern Time US

Customer Support Hours

Our customer support team is available:

Monday to Friday: 9:00 AM to 5:00 PM Eastern Time

Messages received outside business hours, over the weekend, or during a public holiday will be reviewed on the next business day.

Response Time

We typically respond to inquiries within 24 to 48 hours on business days. If your message is received outside our support hours, over the weekend, or during a public holiday, we will respond as soon as possible on the next business day.

What We Can Help With

You can contact Handbag Heaven regarding:

  • Product information and available options
  • Existing orders
  • Order status and tracking
  • Delivery questions
  • Returns and refunds
  • Damaged or incorrect items
  • Account-related assistance
  • General questions about Handbag Heaven

Before You Contact Us

If your enquiry relates to an order you have already placed, please have the following information ready:

  • Your order number
  • The email address used at checkout
  • A brief description of your question or issue
  • Clear photos of the item or packaging if your enquiry concerns a product you received

Providing these details helps us identify your order and understand your enquiry.

Need Help Finding Information?

For common questions about our products and orders, you can also visit our FAQs page.

If you are checking an existing shipment, you can use our Order Tracking page with the tracking information provided for your order.

Send Us a Message

If you would like to contact us directly through the website, please complete the form below.

Enter your contact details accurately and provide a clear description of your question. For order-related enquiries, include your order number whenever possible.

Contact form